Con-Ed wanted to rail new Yorkers to help reduce energy consumption and at the same time engage them to help maintain the electric grid by reporting outages. A task that was very hard to accomplish given the skeptic nature of New Yorkers.
Con-Ed’s image was very tarnished in New York City, particularly since the company struggled to restore power after the last blackout, especially in the outer boroughs. The perception was that the company didn’t care about anything beyond Manhattan. But, on the other side of the river, Con-Ed didn’t fare much better with Manhattanites, since they thought Con-Ed’s main goal was to raise their bills
We needed to create a concept that communicated the total commitment of Con-Ed with ALL New Yorkers, reinforcing their current brand statement of “being 99% reliable is not enough.”
How we did it:
We wanted to let New Yorkers know that virtually everything that makes this city famous depends on energy. We also wanted to convey that Con-Ed is well aware that New York is comprised of 5 boroughs and each one of them matters the same for the company.
The idea was simple: Everything matters to Con-Edison.
The execution? An image mismatch that showed how big, powerful, and historically reliable Con-Ed cares about everything as everything, big and small, depends on them so going beyond that 99.9% reliability matters. A lot. Also, inspiring all New Yorkers who care about the city to help maintain this reliability by reporting outages.
This simple idea, created with my partner art director Harry Garcia, helped The Gate New York win Con Ed’s multimillion account pitch.
Are landmarks any more important than nightlights?
Powering a forever passion.